Shipping Policy

Shipping Policy
We ship from Orlando, Florida.
All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving the order confirmation email. Custom orders ship within 2-5 business days.
Successfully completed orders will receive an email with order details. If you do not receive the email, please check your spam filter or contact us for confirmation.
If you need assistance with your order, please contact us at romejoias@gmail.com. We cannot make changes to your order after it has been shipped.
Please review and ensure you have entered the correct address. We are not responsible for non-delivery due to errors in the address provided.
Delivery time and price vary depending on the carrier selected at checkout.
For orders over US$70, we recommend purchasing the carrier's insurance.
You will receive another notification when your order has shipped.

We are not responsible for delays caused by the carrier.

We are not responsible for carrier errors.